Keep these details out of prompts and uploads
- Passwords, passcodes, one-time verification codes, recovery codes, and answers to security questions.
- API keys, access tokens, private keys, session cookies, or other credentials that grant access to an account or system.
- Payment-card numbers and security codes, bank-account details, or payment-service login information.
- Government ID numbers, scans of identity documents, or photos that reveal document details.
- Personal details that are not needed for the question, such as a full home address, another person’s contact details, or private account records.
Review what you are about to send
Replace sensitive values with clear placeholders. For example, write [API key removed] instead of pasting a key. Keep enough surrounding context to explain the problem, but remove the actual secret.
Check the entire screenshot or file, not just the visible paragraph. Logs, browser tabs, filenames, document properties, QR codes, and message previews can expose information you did not mean to share. Blur or crop those parts before uploading. Messages may be processed by AI systems and, where applicable, third-party AI providers; see the Nuratix Privacy Policy for details about data handling.
About the privacy notice
A notice may appear when the wording of a message seems to include or request sensitive information. It is an automated reminder, not a guarantee that every secret will be recognized or removed. Review and redact your content yourself before sending.