If a safety notice appeared
A notice may appear because a message contains wording that could relate to self-harm or serious distress. It is an automated prompt, not a diagnosis, a judgment about you, or a reliable assessment of your level of risk. It can misunderstand a conversation, and it may not recognize every situation. If the notice does not fit what you meant, you can use your own judgment; if any part does fit, consider reaching out to a person who can support you.
If you may act soon
If you may hurt yourself soon, cannot stay safe, or have already taken steps to harm yourself, call your local emergency number or go to the nearest emergency department now. If calling feels difficult, ask someone nearby to call with you or take you to in-person help.
- Move closer to another person or to a place where you are not alone, if you can do so safely.
- Tell someone plainly: “I may not be safe by myself right now. Can you stay with me and help me contact support?”
- If it is safe, ask someone you trust to help create distance from things you might use to hurt yourself. Do not handle anything dangerous if doing so could put you or another person at risk.
- Focus on getting through the next few minutes with another person while you contact a crisis service or emergency professional.
Crisis support in selected countries
You can contact a helpline even if you are unsure whether your situation is “serious enough.” If your country is not listed, contact local emergency services in an immediate crisis or look for a crisis service through an official health or government source.
If you are worried about someone
Reach out calmly, listen without criticizing, and ask what kind of help would feel manageable. Offer to stay with them while they contact a trusted person, crisis service, or health professional. If they may act soon or cannot stay safe, contact local emergency services and stay nearby if it is safe for you to do so.